Frequently Asked Questions
These Q&A below are some of the most common we encountered in our long relationship with our customers.
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Q: When do reviews make sense for me as an entrepreneur?
Studies have shown that products with positive reviews generally generate 63% more sales – whether in a marketplace, in a shop, on social media or an evaluation service.
Companies or service providers with more positive reviews receive significantly more orders than competitors who have no, few or bad reviews.
Q: In what period do I get the first review?
Concerning Amazon, our testers are instructed to hold the ratings and the review for a few days after they receive the product.
Q: How do I know which product testers are suitable for my campaign?
The client can then choose from the displayed product testers those that exactly meet his criteria – regardless of the country, marketplace, social media platform or other.
Q: Can real, verified reviews be generated with your platform?
Q: How secure is the platform for the entrepreneur?
We rely on our experience and know what really matters. We only generate reviews from real people – there are no bots or fake accounts behind the product tester profiles.
Q: Does your platform generate negative ratings?
After all, the sellers do not give discounts etc. to generate negative reviews on product pages or company profiles.
We react immediately to negative product testers – there is no second chance for this type of product tester according to the product tester agreement.
Testers should honestly rate. Since our testers know that possibly negative feedback on product pages would be bad for the entrepreneurs, negative evaluations on the product side very rarely occur here.
Most testers then only write the negative review of the product on our platform, so that the entrepreneur can optimize his product accordingly.
Q: Have some of your ratings been deleted in the past?
Q: How can I pay?
Q: My campaigns package is not enough for me. How can I upgrade?
Q: As the client, can I influence the review in any way?
Q: Is the valuation buying legal?
Our reach and extensive number of reviewers allow us to guarantee good reviews by providing you with testers who can evaluate your company / product fairly and independently.